Frequently Asked Questions

Q: I just made a purchase but can't find my login details. What should I do?

A: Once you have made a purchase, your login details are automatically sent to you via email in your welcome message. Please check your inbox and make sure that the email is not in your spam or junk folder. If you find it there, make sure to add our email address to your safe sender's list.

Q: What is your return policy?

A: For digital products, we offer a 60-day money-back guarantee. If you are not satisfied with your purchase, please contact us for a refund. For physical products, please get in touch with us and we will provide you with the appropriate return instructions.

Q: How long will it take for my order to arrive?

A: Digital products are delivered instantly and will also be sent to your email. If you can't find it, make sure to check your promotions inbox. For physical products, please allow three to five business days for processing. Once your order has been processed and dispatched, you will receive a tracking link from our fulfillment company within 3 business days.

Q: What if I don't receive my order confirmation email?

A: If you don't receive your order confirmation email within a few minutes of making your purchase, please check your spam or junk folder. If it's not there, please contact us and we will resend the confirmation email to you.

Q: What if I have other questions or concerns?

A: If you have any other questions or concerns, please don't hesitate to contact us. We are always here to help you with any issues you may have.


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